Frequently Asked Questions

VITRIUS designs and fabricates premium aluminum window and door systems - including the 80 Series casement, awning and fixed windows, the 127 Series slim casement window, the 128 Series lift & sliding door, and the 80 Series swing door.

Yes. VITRIUS operates a dedicated fabrication facility in Chino, California, specializing in high-performance architectural window and door systems engineered for North America’s building codes and climates.

Yes. Most of our systems are fabricated to project-specific dimensions and glazing configurations. Contact our sales team with your opening sizes, performance targets, and architectural details to begin.

VITRIUS provides configuration-specific U-Factor, SHGC, and VT data for its systems. Certification scope and structural, water, and air ratings vary by product size and glazing package; request the current reports for your project before final specification.

U-Factor measures how much heat a window assembly transmits. NFRC labels use Btu/(h·ft²·°F), while international specifications often use W/(m²·K). Our listed triple-glazed NFRC U-Factors range from 0.213 to 0.286; project-specific reports should be confirmed before specification.

Lead times depend on series, quantity, and configuration. Please contact us with your project details for a specific schedule. Our localized North American production helps keep lead times predictable.

Both. VITRIUS serves demanding residential and commercial markets across the United States, Japan, and Vietnam - from luxury villas and penthouses to premium commercial projects.

A rapid-response North American service infrastructure powered by the Window Perfect portal. We maintain local spare-parts inventory; replacement items such as window screens are logged and shipped as independent units to support efficient fulfillment.

Email contact@vitriusgroup.com, call +1 (909) 858-9688, or use the contact form. Include your project type, approximate opening sizes, and glazing preferences and our team will respond within one business day.

Monday to Friday, 7:00 am - 6:00 pm (PST). Our lines and sales inbox are monitored outside these hours for urgent project inquiries.